Refund policy
Hassle Free 30-Day Return, Exchange or Refund Policy
We appreciate your business and want you to be completely satisfied with your purchase.
Within the first 30-Days of receiving your order, If you are dissatisfied with your purchase (FOR ANY REASON) we will happily Exchange or Refund your order. No Restocking Fees and No Return Shipping Costs... Hassel Free...
No Brakeage Guarantee
All of our Quality Products are specifically designed, manufactured and packaged to withstand the rigors of the "FedEx & UPS Shipping Process". In the event that your package somehow arrives damaged by the carrier, simply call us within 24 hours of delivery, and we will promptly send out a replacement and setup return shipping for the damaged product.
One Year Manufacturer's Limited Warranty
Kiki's Kids Décor warrants its products against defects in materials and workmanship (excludes breakage) for a period of one year from date of delivery. We will either repair or replacement the merchandise involved, or if a satisfactory solution is not reached, we will (at our option), refund the original amount. Even if the defects have not been caused by misuses, neglect, improper installation, alteration or accident. Kiki's Kids Décor shall require the return of the merchandise claimed as defective for its examination and shall be the sole judge as to whether material is in fact defective under the terms of this warranty.
How to start a Return or Exchange
All items should be returned in their original packaging.
You can start a return from within into YOUR ACCOUNT.
Or by contacting our returns department at sales@dropkickbrands.com or call just us (800) 804-5413 Option, 0
Please note that returns should not be sent to our corporate offices. An address for your return will be provided via email or phone when processing your return.
Refunds
Please remember it can take some time for your bank or credit card company to process and post the refund. If you have any questions or have not received your refund within 10 of us processing your return, please contact us at